*** (31/08/2016 23:55)
Staff here is impeccable. They are extremely friendly and cannot ask for a better hotel staff. The amenities such as the in house spa are definitely top notch. The only negative is that during the stay there was construction going on but they do the best that they can to make your stay the most comfortable as possible. I would not hesitate to come back here at all!

*** (09/12/2016 06:03)
Great staff, brilliant location and nice rooms. Pool/spa area was a welcome after a day walking. Once the new tram line is complete this will be the perfect location with direct transfer from the airport to the station outside the hotel.

*** (11/08/2017 22:37)
Anything we asked for was a 5-10 Euro up charge. We wanted to use a wine opener, that's 5 euros, we wanted something brought to our room, that's 5 euros, we wanted some ice, that's 5 euros. That is not normal for a FIVE star hotel. You don't nickel and dime guests. That's tacky! We stayed one night at your hotel even though we were in Nice for 4 days, the hotel was so beautiful we wanted to enjoy the experience but it wasn't good. We also wanted to take the wine we purchased in Provence outside to smoke and the staff told us we couldn't do that. After we left, the only thing that should've been charge is one night stay. You guys held a told of $850 USD on my credit card. I called my credit card company and they said you guys would have to release the hold, I spoke to a Supervisor Wednesday August 9, 2017 at around 7:30pm and she said she would call the credit card company to release the hold immediately, she didn't know if it would go through because accounting was closed. She told me that if it didn't she would have Sonya who was the Supervisor on Thursday August 10, 2017 call to have the hold released at 8:30am. She told me she would email or call me to confirm it was done. I never heard anything. I followed up and nobody ever got back to me. I only have one credit card to use to travel so your hotel holding an additional $500 USD after I checked out was a big inconvenience. It wasn't necessary either because the final charge had already went through. Will be reviewing the hotel online so people know how a 5 star hotel in Nice treats their US guests.

*** (30/09/2016 18:27)
The staff is what truly makes this place! Friendly and knowledgeable. The rooms are large and modern. The pool and sauna/steam area is a great way to lose your jet lag. Centrally located and an easy walk to most site in Nice.

*** (12/01/2017 03:16)
a good option in nice, to be honest, one of the better places to sleep.
reception staff is friendly all the time. Rooms are artfull. As a guest you can use the gym and the spa area with pool and sauna (steambath as well).
breakfast could be much better (options and quality)

*** (05/10/2017 12:22)
The hotel is having some tramworks right in front of it but besides abit of accessibility issues, the noise didn’t affect us much.
All the staff has been very polite and friendly so far, and has tried to assist us whenever we needed anything.
Breakfast was interesting but we went early and did not have to wait too long for food to be served. Buffet fruit options could be improved I guess but the breads and juices were amazing! And the pastries too! The host was very friendly to us and tried to engage our child to make her laugh.
The pool is indoors but not crowded due to that fact.
We stayed in the exclusive room which is very spacious and bright (2 sets of windows being the corner room). The only grouse would be the shower design. There’s no shower curtain and all the water from showering always makes the whole area in front of the shower entrance very wet. We got more rugs to place in front of the bathtub but it’s quite dangerous still (floor being marbled).
We are still enjoying our stay.

*** (27/03/2017 18:28)
Relaxing hotel good service short walk cafés and restaurants etc

*** (17/10/2017 02:42)
Excellent hotel, gorgeous room, top class service . Too much noise due to work outside(windows should be soundproof), only small comment would be for the breakfast, too complicated to order, waiting for coffee then pastries then juice... a nice buffet is easier and often good ;-) but superb hotel

*** (21/10/2017 14:04)
Awesome experience at a luxury hotel!! This is the place to go. Easy walking around Nice and restaurants within easy distance. Construction going on right now, but that only means it will be better in the future!!

*** (18/08/2017 14:05)
Avoid at all costs! Booked our stay Aug 18-21. This place has a long way to be in the luxury 5 star category. First, upon our arrival to the suite, the sink was not draining - took the staff a copule of hours to fix and clean the mess, while we were trying to get ready. No full time concierge at the hotel.."decided to take Thursday off" As a result, when asked for a restaurant recommendation, we were booked to go to a tapas bar( which had only 3 items on the menu). When explained that tapas is not what we were looking for dinner, were given restaurant names with no explanation of dinner menus or cusines. Eventually just ended up walking streets near the hotel to look for a restaurant. On top of that, when we got back, the maid had left a dirty coffee cup along with another dirty dish on the table in our suite. The worst - construction outside the hotel starts at 630 am, and it is absolutely impossible to sleep even with ear plugs on. So, save yourself from all of the above by staying at a different hotel!