*** (28/05/2017 01:13)
Reservation confirmed. But, no car available. No empathy, and I can't blame the poor girl there as she probably gets it every day. Manager of this place should be there daily to take a fall for this failure of service.

*** (07/08/2015 02:54)
siete dei ladri !

*** (07/07/2017 18:11)
Super service. La personne au comptoir très aimable et très professionnel!

I tried to call the Beauvais agency, they have a recorded message that hangs up on you after a few minutes. I waited to call back on Tuesday, same thing. Couldn't talk with anybody. Called the costumer service, Philip wasn't able to help and sent me to Marina couldn't help neither, she was rude and didn't listen my polite help request. She transferred the call to the Beauvais Agency still without letting me finish my sentence. This call costed 5 euros because is 18 cents/min.

*** (29/09/2008 16:42)
Mam zle skusenosti s depozitom v autopozicovni Budget a Hertz, vzdy si radsej dajte skontrolovat auto, ked ho prinesiete a ujisite sa aby vam vratili depozit. Mne povedali, ze transakcia je automaticky zrusena a za tyzden mi strhli 40 euro.

All and all a very frustrating unfinished adventure. My brother has to leave Paris tomorrow morning.

*** (12/01/2016 23:43)
They hold 600 euros from my credit card even if I didn't accept the contrat at the last minute. The prices on internet was 180 for 4 days. Once I step in the agency I realize that the contract shows over 350 euros instead. I step back to the counter to cancel and took the bus to Paris.
The day after I check my bank account and 600 euros are missing from the total amount I own.
This is my brother story who came visit in Paris for 4 days.

*** (02/10/2016 13:38)
never ever ever ever answering phone calls

*** (11/08/2017 15:26)
Un membre du groupe Hertz Firefly sont les voleurs!
Nous avons réservé une petite voiture a l'aéroport Beauvais mais quand nous sommes arrivées nous avons décidé de changé a une plus grande voiture. On a du payer pour tout les deux voiture et finalement nous n'avons jamais récuperer notre l'argent malgré que l'employé nous a promis qu'ils vont nous transférer la différence.
Firefly is a member of the Hertz Group is the thieves!
We booked a small car at Beauvais airport but when we arrived we decided to change it to a larger car. We had to pay for both of the cars and eventually we never get our money back despite the employee promising us that they will transfer the difference.
Egy igazi tolvaj banda! Beauvais-ban egy már lefoglalt kis autót nagyobbra cseréltünk és kifizettették velünk mind a két autó árát 12 napra. Megígérték, hogy visszautalják az egyik árát, de a mai napig nem kaptuk meg.