*** (05/07/2016 08:10)
No good

*** (11/07/2015 23:13)
Unhelpful and arrogant staff, extra charges of 15 euro that were not mentioned when we booked online. Return after closure is done at another location. Returning the car without a full tank will cost 150 Euro. If you do not take their full insurance, which is an additional 39 Euro, any damage to the car is 1000 euro. None of the above is mentioned when you book online, so their online prices cannot be trusted.

*** (12/09/2017 15:12)
Our experience with Alexandra and the team in Tours was excellent. They were very professional, friendly and went out of their way to give us directions and support for our journey. We had the car for 10 days and the return was equally quick and efficient.

*** (22/04/2017 13:29)
Excellent experience in all respects. Great car, very professional service from Willy Blond

*** (13/12/2015 23:08)
Reservation was canceled without telling us. We had to get to the airport with the car. Since it was on a Sunday we had no possibility to get another rental car. We were terribly let down. Not recommendable!!

*** (25/09/2017 15:58)
Excellent experience ! Je peux recommender ce Hertz sans hesitation. The car was like new, everyone at this location was friendly and helpful, and everything went smoothly at check in. We drove to Italy and back...no problems whatsoever. Willy and his team do a fantastic job!

*** (04/08/2017 02:48)
Worst car rental I have ever experienced. Miserable service and no appreciation of their customers. Was told to bring the car back "clean". I have rented cars from many companies across the world and I have never been charged any extras. I was charged €30 for cleaning and €90 for a 1cm mark on a plastic wheel hub cover.

*** (27/01/2017 18:50)
Super accueil, service haut de gamme. On a été très bien reçu surtout que nous somme arrivé en retard à l'agence. Un grand merci à l'équipe hertz tours.

*** (23/01/2017 03:14)
COURAGE FUYEZ!!!! : Agence tenue par des personnes peu scrupuleuses d'une mauvaise foi inégalable.
M BLOND, Vous savez pertinemment l'état dans lequel vous nous avez loué ce véhicule utilitaire qui avait déjà bien vécu (plus de 60000 km) avant que nous en ayons l’utilisation. L’extrême prudence de mon mari l'a amené à prendre cette assurance complémentaire de 24 euros par jour de location (à savoir 96 euros). Mais, votre avidité, qui semble n'être jamais satisfaite vous amène à lui réclamer, en plus, une franchise de 39 euros 90 pour un dommage dont il n'est nullement responsable. Cette franchise de 39 euros 90, nous pensons que d'autres l'ont payée avant nous. Et que d'autres clients pressés et inattentifs la paieront après nous... Nous tenons à votre disposition 96 euros d'assurance pour 4 jours de location.
Cordialement