*** (16/01/2017 08:04)

*** (02/10/2017 20:47)
To say that this hotel holds a 5 star rating, would be an insult to actual 5 star hotels that DESERERVE their rating. This hotel is a complete catfish... looking completely different in person that it does on the internet. The second we arrived, we felt the dinging ambiance, which was very unwelcoming. we were staying in a 2 room suit, which had an unpromising view of the street, instead of its proclaimed "arc de triumph". The rooms were very outdated, and our room smelt like a rooting corpse. We requested it t be fixed, and the hotel made little effort to comply. Another negative was the wifi. They clearly do not feel for tourists who are not able to use their devices without wifi. Instead, they see an opportunity to rob the customer for basic necessities. I do not know anyone who would pay 20$ for one day on wifi, when they would be out all day. A complete Bullshit excuse to take advantage of tourists., especially for the high price that we pay to stay their. I would highly recommend NOT staying here. You are better off staying at the hyatt, where your stay is valued, and the wifi is free. However, the only positive was the location. The hotel is in downtown paris, which makes it very convenient to go everywhere!

*** (16/09/2017 15:30)
Beautiful place. Just it needs to service their furniture some doors give noise like you are entering a haunted house. As heard in the movies

*** (15/06/2017 11:57)
We stopped through Paris from Cannes to London and loved staying at this hotel. The staff was super friendly. The rooms were a bit small but nice. The location was perfect for walking to all the major attractions.

*** (28/07/2017 19:11)
Great location, a well presented hotel with nice rooms, recently stayed in one of the suites with my family. Great breakfast recommended.

*** (19/06/2017 19:47)
The Hotel is wonderful. Nice, modern, with a good room service. Insides design is original and awesome. By the way the hotel is located in the center. It's very convenient. Shops, restaurants ,night clubs, bars etc. are close to the Hotel

*** (26/03/2017 21:49)
Very small rooms. Location is top. Clean & helpful staff.

The hotel is very old AND THE furniture is very consumer
No free WiFi no free daily water
Honestly this is my first and last time I stay on this hotel..

*** (28/01/2017 23:36)
We have never seen such an unpleasant and unwelcoming "5 stars" hotel. Requirements were not met. No valet available inside to bring luggages to the room. Dirty and used shower amenities. No complimentary platter. Empty mini-bar. This is NOT a hotel worthy of it's famous name (Napoléon) nor of it's price. You should check out a real 5 stars hotel, this one is worth 3 at best!

*** (01/07/2016 06:51)
It's location is probably the main reason why you consider this hotel. During our 5 days stay: 1. The concierge told us the wrong direction towards a car rental place. 2. Even with "do not disturb" sign clearly shown, their housekeeping still entered our room. 3. Before we went our in the morning, we told the front desk in person that our minibar fridge is not working and we were promised a check up by someone but when we returned in the evening the fridge was still not working and there was no message left so I had to go ask the front desk and was told the fridge was reported "fixed" by their technician.

*** (04/11/2016 04:21)
The best part of the Napolean is its location. Literally steps from the metro and champs elysee. Plenty of shopping and food nearby. Breakfast is ok for the price, not a princely spread but adequate. And unchanging. Same same everyday. The rooms are typically parisien...minuscule but you ARE in the heart of the city. We stayed in a suite and during our 3 night stay had to get the hotel to fix the plumbing twice. The 2nd time, on a sunday they offered to move us. Bedroom was smelling of backwash. Concierge and front desk service were not always forthcoming. Housekeeping, as another review said, entered room despite the No Disturb sign. Overall not great value. Rooms are pricey and service not commensurate with price.