*** (15/09/2017 01:29)
This is the WORST customer service I have ever received at a MUJI store and I have been to several locations around the world. Most notably in Taiwan and Japan.

I went into the store to get a refund on August 20, 2017, the same day I bought my items. For some reason their machine could not refund directly to my credit card or my debit card. We tried several times with different cards and nothing worked.

Do NOT shop here. Unless you want to deal with employees who are highly incompetent.

*** (25/09/2017 14:48)
Liked it, a little expensive but the quality is pretty good

*** (30/12/2017 04:03)
Very friedly. Make an effort to assist

*** (06/12/2017 14:28)
Good quality and basic clothes.

It is now September 14th, almost a month after my refund request and I still have not received anything. I called them several times and emailed them several times. I even went into the store right before I left Paris. Their employees repeatedly assured me that I would receive updates but most turned out to be broken promises.

*** (19/06/2017 04:46)
Love the wide variety of boxes, folders, stationery available. Staff was very helpful and nice

The employee Élodie informed me that this has occurred several times with other foreign credit cards. She then tells me that they would have to give me the refund through wire transfer. We fill out a form and I return all of the items I no longer wanted. I then sent them my wire transfer information through email to their accounting division.