She brings me out tomato paste and said "Sorry, we're out of Ketcup, so they made you some".

So, did she apologize and offer to make it right? No!
So, did she apologize and offer to NOT charge me for the meal? No!
So, did she ask me what was wrong with meal? No!
So, did she ask me what I didn't like? No!
So, what did she do?

I asked for Ketchup - she said, "oui !".

Well, would you guess, my burger came out bloodly and my frits where COLD! I told her no good, this is not tres bein cuit. she appologized and sent it back - it came back cooked but the frits were even colder AND no ketchup.

The service was mediocre and the food was just horrible. I ordered the 'Hamburger Auvergnet et ST Nectaire'. When the lady asked me how I wanted it cooked, in English, I tolded her," tres, tres TRES, bien cuit". She said "Well Done?" in English. I said "Very well done - NO blood - pas de sang - NO sanguin!" She said, "Well Done, No Blood". I agreed.

*** (25/09/2015 16:50)
Des formules allant de 9,59 € à 27 € et une carte très sympathique. Ouvert tous les jours, et pour le diner jusqu'à 23H00

POOR food, POOR Service

She said, "Sorry".

So, after she asked me how was it, and I complained - very bluntly said, "this meal was NOT good - it was terrible."

This was the WORST meal I have ever had in France - the burger was terrible, the 'ketchup' was butt nasty, the frits were horrible, the salad was ... we'll Iet's just say I was NOT happy.

*** (30/05/2013 02:04)
I had to stay at the Kyriad Prestige for business. I'm not reviewing the hotel in this review. This review is for the restaurant attached with the hotel.