*** (17/06/2017 23:42)
Super les dédicaces, même avec des YouTubers ! C'était très sympa et bien organisé

*** (02/04/2017 16:57)
Horrible! WORST customer service experience EVER in my life. March 31, 2017. I posed a simple question (in French) about a children's book to two booksellers and one responded with a sarcastic remark and then proceeded to break out in laughter with her colleague (at me, in front of my 5 year-old-son who is fully bilingual). I then asked her in French, "Is there something funny?", to which she approached me and blurted out: "C'étais une blague." To which I replied (in French), "Really, I asked you a simple question."
Is it a joke to make fun of customers who ask a legitimate question? Is it "une blague" to make fun of someone's French? (The question I asked was referring to the age group the book was appropriate for.) I would have complained to the manager but I was in a rush; I left the store completely FUMING, so much so that I knocked books over on the way out. I have travelled the world and have never had such a RUDE encounter in the public/'customer service' field. I plan to lodge an official complaint with the store and the head office. Since this episode I spoke to a French neighbour who also had a nasty experience here. She was looking for an English book for her daughter and the bookseller quipped, "Oh, all you parents think your kids are bilingual just because they take a few hours of English a week." (My neighbour did not waste her breath to explain that her daughter grew up in the UK and is at a bilingual school in Lyon.)

*** (30/12/2015 01:24)
Excellente librairie, avec beaucoup de référence et la possibilité de commander si nécessaire. Les vendeurs sont à notre écoute et souvent de bon conseil. Très bien.

*** (18/07/2017 04:54)
Bastante completa. Adaptada para niños, cuenta con un espacio de lectura para ellos

*** (15/05/2017 23:38)
Très large choix de livres et autres papeteries. Passage en caisse rapide et grande amabilité.

*** (11/01/2017 17:53)
Bon accueil téléphonique, très bon accueil magasin et très bons conseils de lecture.

*** (07/12/2016 19:28)
Super équipe, toujours à l'écoute et de très bons conseils. Merci.

*** (28/05/2016 11:51)
Huge bookstore in Confluence shopping mall.

*** (30/12/2016 19:02)
Les caissières sont d une lenteur extrême
A éviter
Préférez Amazon