*** (15/11/2017 21:55)
Great location! Great price! Rooms are a bit small - but who goes to Paris to stay in the room?!

*** (03/07/2016 16:36)
Good hotel with a perfect location


*** (02/01/2017 14:24)
Location is great, only 10min walk to Grand Boulevard Metro.st. Nearby shops along Boulevard Montmartre, also lots daily needs just nearby the hotel. Staff lady was friendly. But the lift is too small. Overall ok.

*** (22/08/2017 23:08)
Great place for our week in Paris. Quiet spacious after being told they were small. Breakfast is great. Welcoming staff and a good location for our needs. We would definitely come back again.

*** (24/08/2016 23:34)
Le personnel de l'accueil est agréable et n'hésite pas à répondre aux questions pratiques. Style moderne et literie confortable. Hôtel calme (testé en semaine). Le bar ne peut pas accueillir beaucoup de personnes et se situent à côté de l'accueil. Il n'y a pas de barman attitré (pas ce soir là en tout cas), cette tâche est déléguée à la personne de l'accueil. Cela n'a pas été dérangeant.

*** (21/05/2017 06:03)
Convenient location, about 30 minutes walk from the Louvre etc. Plenty of good restaurants open late less than 5 minutes away. Very friendly staff. Little touches like free "apple a day", printing and computer facilities and range of teas in the room was really useful.

*** (02/08/2016 20:56)
great and comfortable

*** (30/10/2017 13:29)
Centrally located, the breakfast does not have a high variety, but all products are of a very good quality.
The room was relatively small and noisy - doors and windows are not soundproof.
The hotel has 4 stars, but I did not find it better than other 3-stars accor hotels.

*** (25/09/2017 17:19)
Great price on Hotwire. Nice bathrooms.

*** (08/10/2017 04:51)
I wanted to love this hotel but I am having a hard time with the old shaggy carpet, a shower the only got water all over the floor, tissue paper thin towels, and a bathroom the needed a good deep clean. The rooms are tiny, which is fine, but the price $415 night seemed steep. The lobby and the boutique feel of the hotel is nice, the location form the Opera house is fantastic, just the room we stayed in needed up grades and cleaning.

*** (05/12/2016 05:16)
Great service clean rooms and good breakfast. Close to lots of restaurants.

*** (22/11/2017 19:16)
Tiny little rooms with tiny little bathrooms, but everything was new and well maintained. Unfortunately, the morning of my departure coincided with maintenance in the hotel's water system, so I had to leave for a 24-hour trip back home without being able to take a shower. Nobody bothered informing me during check-in about the scheduled maintenance. The cleaning staff makes a lot of noise in the corridors while chatting among themselves. I bet management could fix those issues if they wanted.

*** (30/09/2017 08:17)
Very nice stay great location Moulin rouge just right around the corner. The room was clean I enjoyed the comfort felt safe aswell.

*** (06/06/2017 03:47)
I had a very bad experience at this hotel. I understand that inconveniences happen, but the lack of response and support by the management was simply baffling.
Upon waking at 5.30am this morning (Sunday 4th) to prepare to check out and take an early train, we noticed that there was no electricity or hot water. We enquired of the security guard at reception at 5.45am who informed us that the electricity had been out since midnight Saturday and would be restored by 6.15am.
This did not happen and we waited several hours for electricity to be restored but finally we decided to check out at 8.30am not being able to shower etc. During this time we were informed by the duty manager that the manager of mercure was unavailable and that they could not do anything to assist.
A number of other guests were facing similar issues and I understand from speaking with them that were senior citizens in the hotel - a potentially very dangerous situation. We were informed that no backup generator exists which is quite shocking for a 4 star hotel such as the Mercure. The most frustrating part of this morning was the lack of care and any offer of support or assistance from the staff. They simply said there was nothing they could do, something that is quite shocking for a city like Paris which relies on tourism!
I will think twice, four, five times before returning to this hotel. As I've said, inconveniences happen, but the lack of response was worrisome and unprofessional.