*** (27/09/2017 01:30)
Great hotel, very attentive and courteous staff, fantastic location. Highly recommend

We, however, requested a non-smoking room, which someone had clearly smoked in prior to our arrival. They attempted to cover it up but did so poorly. We were also given a room with very poor water pressure. After flushing the toilet, you could barely get any cold water out of the tap until the toilet finished refilling.

*** (03/08/2017 22:22)
Excellent location with fairly good rooms and good services. Very good value for money.

While overall not terrible, a 4 star hotel should provide a much better experience.

*** (14/02/2017 16:41)
we stayed at the hotel for 1 night, charming little hotel with good friendly service, the hotel is located at square in city center.
our room was overlooking the square we enjoyed the view but get get a bit noisy, so the choice of the trade off is yours. parking is nearby.

*** (24/11/2016 20:21)
Great location and very comfortable.
Helpful staff, English speaking and the room was great, could open the window for fresh air, but when closed was quiet (double glass).
About 20 metres from Place de L'Horloge which is at the top of the 'main' street. Restaurants within a stones throw. Good WiFi.

*** (15/12/2016 04:33)
The location of this hotel was it's highlight and the staff was friendly.

*** (21/11/2016 18:16)
The bathroom smelled, pillows were aweful, no umbrellas for guests and flush didnt work. The heat in the room didnt work either. Staff were unable to help even after we requested. Only positive is the central location.

*** (08/10/2017 20:59)
Excellent location. Bang in the centre but quiet in hotel. Room we stayed in ('traditional room') was very small and almost claustrophobic. The walls are very thin and you can hear next door and outside the room. The bath shower was not working properly and you had to pull the plug very hard to instigate the shower nozzle to work. The receptionist came up and explained that there is a 'trick to it' apparently. The trick nearly takes your nails off. The force of the water is very weak. The air condition was ok but not strong enough - luckily for it wasn't that hot. The bed sheets did not get changed the next day and still had marks from a desert spill. The cupboard for hanging your clothes was a joke. It was the width of a hanger and you had to put your clothes in in one single file. Basically it is a cupboard for broom and an ironing board. We had to keep most of our clothes in the suitcase - not nice. And finally, the internet, oh boy the most frustrating and worst internet I have experienced in a hotel. If you like downloading pics on your FB to share with friends and family or play some music on Youtube, forget it! It might be the French way f making you have a tech free holiday. These little but significant things spoilt otherwise what could have been a very good hotel. I suspect my feedback won't change anything just as the rest of France. I won't book there again. Very pricey too for what you get.

*** (28/08/2017 18:09)
Great hotel on the main square of Avignon. Close to everything. Updated and very clean and comfortable.

*** (01/03/2017 04:27)
We were on our honeymoon and we couldn't have asked for a better experience. The staff were the friendliest we've ever experienced and we had absolutely no difficulty communicating with them in English. They were extremely knowledgeable and the most helpful and pleasant staff to interact with. We were also welcomed with a very nice surprise in our room upon checking to celebrate our honeymoon. We would highly recommend this hotel. The location is great, the room was beyond adequate (and a lot larger than average), the ambience was very nice, and the staff were second to none (miles above any 5 star hotel we've stayed in). Would definitely recommend this hotel and would not hesitate to stay in one of their other locations in France!