*** (06/11/2017 15:40)
Aucune amabilité du personnel !!!
Voiture dans un très mauvaise état

*** (07/08/2017 05:15)
I am not entirely happy with the service offered by this Hertz Office. I arrived at the office to find it unattended and I had to go to a hotel to collect my vehicle. I then get a vehicle with only 3/4 of a tank of diesel. The vehicle did suit our needs and then I filled up the vehicle as per the contract, so I was out of pocket as I had to fill up from the last user. I returned the vehicle to the hotel but was unable to manouvre the vehicle into the car spot provided...the hotel staff were not that helpful in the begining, the front desk staff at the hotel then said just park the vehicle out the front of the premises (which I did) the girl behind the counter was still not happy where I parked, finally the manager came out and took the keys to park the car. To future visitirs to Aix les Bain, I would consider AVIS as it appears they have more suitable allocated parking at the train station. I have not persued the matter of being out of pocket for paying for diesel not used by me, instead I chose to warn other users that this could possibly happen to them. This Hertz operator needs to make some business changes, like negotiating with another hotel like Ibis or Mercure where space is plenty to vehicles to park.